Today’s news in brief – 22/09/23
The UK and Ireland’s travel industry has rebounded, with a 14% year-on-year increase in Revenue per Available Room (RevPAR) during the summer months. Average occupancy rose by 2% to over 70%, and Average Daily Rate (ADR) increased by 17% to £211. June stood out as the strongest month, with a 23% increase in RevPAR to £25. Online check-ins surged, with 25% of guests using this feature, and the proportion of guests upgrading during online check-in doubled year-on-year, adding an average of £18 per upgraded reservation. Breakfast was the most popular upsell, followed by early check-in and late checkout.
Furthermore, 20% of hotels diversified their revenue by selling additional bookable spaces, a 27% increase from summer 2022 levels. These spaces generated an average of £167 extra per reservation, particularly parking spots, which brought in an average of £2,900 per month, up from £2,490 in 2022.
James Horn, previously with D&D London, has been appointed as the new food and beverage director at The Cumberland. The hotel, with 900 bedrooms and a rebranded F&B offering called Sound Cafe, Bar, and Sports Bar, will benefit from Horn’s 15 years of industry experience. He will oversee expansion efforts, and his appointment coincides with the hotel’s transition from The Hard Rock Hotel back to its original identity as The Cumberland.
Bishopstrow Hotel and Spa in Wiltshire has promoted Ashley Torr to general manager. This promotion recognises his significant contributions to the hotel’s team dynamics, guest satisfaction, and commercial performance during its rebranding process. Torr’s leadership will guide the hotel through its next phase of development and growth, with a focus on creativity and passion for hospitality. His promotion is seen as well-earned and well-deserved, and he is expected to lead the hotel towards an even brighter future.
Hyatt Regency Hotel in Manchester has been awarded the ‘Hotel of the Year’ at the 2023 City of Manchester Awards (COMBA), which honour businesses contributing to the city’s economic growth. Hyatt assumed ownership in 2020, achieving remarkable success amid stiff competition. The 19-story modern landmark boasts 212 rooms, top-notch facilities, and 804 sq m of flexible meeting space. The awards ceremony took place at The Lowry Hotel. Assumpta McDonald, the general manager, expressed pride in the team’s dedication, from customer service to community support, making them a standout in the North-West hospitality scene.
