Keeping Up with the Holiday Hiring Rush

The holiday rush is here, and as the world goes from pandemic to endemic, customers are dining out more. However, the harsh reality is that the current labor shortage is making it a challenge for many restaurants to handle the workload. A recent survey by the National Restaurant Association found that 65 percent of operators do not have enough employees to support customer demand.

As the hospitality industry gears up for the influx of holiday diners, making the right hires becomes especially crucial in maintaining a high quality of service. That being said, the hardest part of filling an open position isn’t drafting the job description or soliciting applicants – it’s ensuring that the interview process is thoughtful, fair, and ultimately a success. Too often, interviewers make snap judgments about candidates early on. The way I see it, there’s an art to interviewing hourly workers. To master the process, consider these tips to recruit and retain long-term…