Why the Shift Experience Is 2022’s Answer to Staff Retention

After a tumultuous few years, hourly workers across industries, including hospitality, continue to feel the strain of the pandemic. From unpredictable schedules to being denied time off, shift workers are frustrated and exhausted. Worldwide, 40 percent of job candidates rank schedule flexibility as one of their top factors in career decisions. Now more than ever, business owners must actively support their employees to increase morale, job satisfaction, and staff retention. Employers can help alleviate this burden by leveraging technology that will provide their staff with scheduling consistency and flexibility. 

Pen-and paper schedules are behind us – or at least you’d think. In reality, many restaurant owners today still pin schedules to cork boards, or use Excel, and expect staff to do their jobs well. However, outdated scheduling methods are no longer sufficient for managing shifts. According to Gartner, scheduling software is among the tools that have the most impact on…