How a Digital Workplace Supports Restaurants Through Disruption | Modern Restaurant Management | The Business of Eating & Restaurant Management News

Restaurants have made great strides in the digital realm—from contactless payments to online ordering—but 32 percent of them feel like they could add to their technology stack to optimize operations. The industry is even starting to see a rise in the number of CTOs, or Chief Technology Officers, to support this digital growth.

The benefits of a digital workplace can put restaurants in a better position to increase profits, reduce waste, and experience greater growth. Here’s how:

Digitally Enabled Workers Will Stay with the Company LongerWhether they’re waitstaff, sous chefs, or delivery drivers, frontline workers are the backbone of the restaurant industry. But they’re often disconnected and disengaged, resulting in high turnover which averages 70 percent to 100 percent.

Digital tools can help restaurant leaders tackle this ongoing problem. Boosting retention can save companies the expense of replacing staff which the National Restaurant Association calculates to be as…

Andrada Paraschiv

As Head of Hospitality, Andrada Paraschiv leads Beekeeper’s effort to help hospitality organizations improve communication and ultimately drive employee engagement and performance. Previously, she served as Executive Director, Luxury Internal Communications and Engagement at AccorHotels and Executive Director, Communications & Strategy at Fairmont Raffles Hotels International. In that capacity, she collaborated with Beekeeper to bring the nearly 50,000 frontline employees working together as one dispersed, yet united, team. Paraschiv also served as a consultant with McKinsey & Co., working on strategy and organizational transformations with large multinational companies in the EMEA region.

Sorry, You've Reached Your Article Limit.

Andrada Paraschiv