Restaurant Execs Optimistic About AI Impact

3 Min Read By MRM Staff

More than half of respondents (54 percent) expressed optimism about the positive impact of AI in the restaurant industry, according to a survey from Slang.ai. Despite this optimism, less than one-third of operators currently utilize AI indicating untapped potential for technological integration within the industry. A promising 71.6 percent of restaurant operators plan to adopt AI soon, with nearly 94 percent acknowledging its necessity to remain competitive.

Other highlights include:

Nearly half of respondents (46 percent) believe AI can improve the overall guest experience. In addition, respondents acknowledged AI's potential to address various challenges faced by the restaurant industry, such as staffing issues, service quality management, and rising costs. And, as the restaurant industry navigates the complexities of a post-pandemic world, AI emerged as a potential solution to drive issues that greatly impacted this industry during the last four years– from operational…