article thumbnail

Stayntouch raises $48M in strategic growth equity investment

Hotel Business

Founded in 2012 and acquired by MCR in 2020, Stayntouch offers a cloud PMS for hotels to streamline operations and connect front and back office functions, including reservations, front desk operations, payments, revenue management and reporting and multi-property management.

article thumbnail

Think Simplicity partners with Cloudbeds 

Hotel Business

Cloudbeds’ customers will have the option to streamline front desk operations such as viewing a guest’s name when they call the front desk, setting voicemail options for extensions, providing housekeeping codes and calling accounting for billing room calls.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Diverse careers in hospitality and tourism: match your talents

Les Roches

What are back-of-house positions? Summary Whether you’re interested in working front-of-house with customers or prefer to be back of house, the career options in hospitality and tourism are vast. There are various career pathways in hospitality and tourism, with different roles and levels of responsibility.

article thumbnail

Q&A with Amanda Williams, Solonis

Hotel Business

How can hotels automate operations using cloud-based hotel management software? When thinking about hotel operation automation, you can break things out into three main buckets: front desk, operations and guest experience.

article thumbnail

Hospitality training: Courses and programs for hotels

SiteMinder

To familiarise staff with the operational aspects of the hospitality industry, including front desk operations, housekeeping standards, and food and beverage management. To enhance cross-departmental communication, ensuring a seamless guest experience.

article thumbnail

Everything you need to know about a hotel PMS and what it does

SiteMinder

Front desk operations. This functionality will allow a front-desk manager to view and update room reservations, check guests in and out, and process payments. This will allow you to maximise the revenue generated per booking. Consider software that integrates with an online booking engine.