Hotelogix

FEBRUARY 1, 2024

Independent hotels stand out in the bustling hospitality industry with their unique charm and personalized service. However, these quaint establishments often face towering challenges behind the scenes, particularly when managing and streamlining their daily operations. To deal with it, they need user-friendly hotel management software. Let's dive in to know more.

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Hotelogix

JANUARY 31, 2024

The key to success in the ever-evolving hospitality industry lies in providing an exceptional guest experience. Thoughtfully put together by our marketing team, dives deep into the nuances of the guest experience, exploring its definition, journey, and the importance of enhancing it. With actionable strategies and insights into the latest trends, this guide is essential for anyone looking to elevate their guest service capabilities and enhance guest experience.

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Hotelogix

JANUARY 30, 2024

As a hotelier, monitoring your hotel's performance is paramount to ensuring smooth operations and maximizing revenue. In this context, reports are critical as they provide key insights into your hotel's operations, from housekeeping to finance, marketing, and guest preferences. In this blog, we will look at a few important reports that you must always have access to.

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Hotelogix

JANUARY 27, 2024

A Hotel Point of Sale (Hotel POS) is a technology solution comprising hardware and software components that record and process transactions between a hotel and its customers. It helps hoteliers manage everything, especially various service areas like restaurants, bars, spas, or gift shops within their properties. It differs from a Property Management System (PMS), which focuses on hotel operations like room bookings, guest check-ins/outs, and housekeeping management.

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Hotelogix

JANUARY 18, 2024

In the hospitality industry, driving direct bookings through your hotel's website is crucial to remain competitive. The most important factor in achieving this is having a well-integrated booking engine. This technology can transform your website into a powerful tool to attract bookings. Let's explore how this works. Just so you know, before we begin, the website conversion rate in the global hospitality industry is between 2% and 3%.

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Hotelogix

JANUARY 16, 2024

Ayodhya, the city of Lord Ram, has been a popular destination for tourists worldwide. With the construction of the Ram Mandir and the post-consecration ceremony on 22 January, Ayodhya is set to witness a transformation that will reshape the city's infrastructure, economy, and tourism industry. From a small town to a popular tourist destination, Ayodhya has come a long way.

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Hotelogix

DECEMBER 25, 2023

A Hotel Property Management System (Hotel PMS System) is a solution that streamlines and automates the daily operations of a hotel. It is a powerful tool that efficiently enables hotel managers/owners to manage guest reservations, room assignments, check-ins, check-outs, billing, housekeeping, and many other essential tasks. There is more to it. Hotel PMS System, or hotel management software, is crucial for generating more revenue.

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Hotelogix

DECEMBER 7, 2023

The advent of Online Travel Agencies (OTAs) has revolutionized the hospitality sector. To be very precise, it has shaped the way guests book their accommodations at hotels. It allows travellers to compare rates and services of multiple properties. This gives them a better idea of what fits their requirement and budget best. This is the primary reason why as a hotelier, you should know how to select the right OTAs for your hotel.

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Hotelogix

NOVEMBER 30, 2023

Online Travel Agents for hotels or OTAs serve as important distribution channels for hotels. They play a pivotal role in marketing and selling rooms. OTAs are online platforms or websites that sell hotel rooms to customers. They are game-changers when it comes to reaching customers across regions. An excellent marketing strategy incorporates OTAs to boost sales and revenue.

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Hotelogix

NOVEMBER 19, 2023

As a hotelier, boosting the occupancy rate is critical to running a successful business. In a highly competitive industry, you must attract and retain guests to increase your property's occupancy rate and revenue. This article will explore various ways to improve hotel occupancy rates and the role of technology in it.  What is hotel occupancy?

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Hotelogix

NOVEMBER 17, 2023

The hospitality industry has its own set of challenges. Bringing more and more bookings is yet another daunting task. The million-dollar question remains- "How to increase online hotel booking? Direct bookings are done directly through your website and do not involve collaboration with any third-party website or person. In this blog, we will look at various ways that help generate incremental direct bookings.

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Hotelogix

NOVEMBER 3, 2023

The hospitality sector relies on people more than technology to deliver a positive guest experience and set the standards of service. With almost 10 percent of the world’s total gross domestic product (GDP) and employing over 255 million people, it is no surprise that the travel and tourism industry is one of the most important sectors to drive employment.

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Hotelogix

NOVEMBER 8, 2023

With an aging baby boomer population, there are many travelers who are in their golden years. Senior citizens are actually considered one of the fastest-growing segments in today’s tourism market. As more boomers retire, they are not looking to stay put and just read the newspaper every morning. Many boomers still have some wanderlust left in them and great health to carry them the distance, so they want to spend their free time traveling to the places they have always wanted to see.

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Hotelogix

NOVEMBER 9, 2023

Guest expectations in hospitality industry, today, is higher than ever and there are several factors behind this. Technology plays a huge role in making them more aware and connected than before. Delivering on and exceeding customer expectations therefore is paramount to a hotel’s success in increasing customer loyalty. When you can have a large percentage of repeat or loyal customers, it acts as a firm revenue foundation.

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Hotelogix

NOVEMBER 10, 2023

It wasn’t too long ago that hotels utilized manual systems to operate. Of course, those methods are outdated today. Even relatively small hotels make use of high-quality front desk software. These tools help make it far easier to properly manage all aspects of a hotel. Below, we’ll be looking at a list of the five most important and commonly used types of software modules including: Front Desk Operations Housekeeping Module Point of Sale Module Reputation Management Accounting Mana

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Hotelogix

NOVEMBER 11, 2023

TED talks have always been inspiring and motivating. As a trusted Cloud PMS partner to over thousands of hotels globally, we thought of compiling a list of hospitality-related talks given at various TEDX events. We believe, listening to these speeches can help you rethink, evaluate and restructure (if needed) your approach towards your hospitality business.

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Hotelogix

NOVEMBER 12, 2023

Call them hotel reports or hotel management system reports, they help you gain insights on your hotel business so that you can make data-driven decisions. However, without a hotel property management system, it would be next to impossible to extract those reports manually. So, in this case, it is highly advisable to adopt a smart cloud-based hotel property management system that would help with hundreds of accurate reports on every aspect of your hotel operations.

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Hotelogix

NOVEMBER 12, 2023

Business travel has always been an important source of revenue within the hospitality industry and it continues to grow each year. Annually, there are more than 462 million domestic business trips in the United States alone and this number is expected to rise to around 500 million by 2022. Globally, business travel is expected to grow to an estimated $1.6 trillion by 2020.

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Hotelogix

NOVEMBER 13, 2023

Pricing strategies in the hotel industry is one topic that will forever be discussed by hoteliers the world over. After all, there is no magic mantra that is universally approved for hotels to achieve their goals and increase hotel Revenue! That being said, there are some hotel room pricing strategies that have steadily proven to be effective. A combination of different pricing methods can take you a long way in attaining success in the hospitality industry.

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Hotelogix

NOVEMBER 13, 2023

The hospitality industry is well acquainted with the concept of hotel overbooking. Although it is a  common practice in hotel management, it has been a matter of debate particularly because of the complications it brings during peak hours. When refusing customers becomes inevitable due to overbooking, it leads to poor customer experience and a negative brand image.

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Hotelogix

OCTOBER 8, 2023

What do you think should be the most important quality of a hotel manager? If someone were to ask me, I’d say it would be the capability to communicate effectively with the staff, colleagues and guests. In this new age of electronic communication, one should not forget that effective verbal and non-verbal communication skills should be emphasized and well-executed in the hospitality industry.

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Hotelogix

OCTOBER 9, 2023

Today, social media is an integral piece of branding and advertising for any business. Of the U.S. population, 67% of people say they have a Facebook account, amounting to over 200 million people who are active on Facebook in America. Social media has evolved beyond just a tool for people to connect online. Social media has become one of the most powerful digital advertising tools one can use.

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Hotelogix

OCTOBER 10, 2023

Those who know me well may nod and smile in agreement, but for those uninitiated - I am a diehard cricket lover, not unlike my fellow Indians in millions! I am passionate about sports in general, but when it comes to cricket, it’s an emotion. India’s 1983 World Cup victory and Kapil Dev’s Heroic captainship. Shane Warne’s ‘Ball of the Century’ in the 1993 match against England.

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Hotelogix

OCTOBER 13, 2023

Imagine this! It’s about midnight and your front desk staff is about to perform night audit and then call it a day. But a certain guest who has made a reservation has not yet turned up. You’ve waited all day but there’s been no correspondence from the guest. You know that it’s a classic case of “no-show hotel reservation” and it is a common occurrence in hotels.

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Hotelogix

OCTOBER 14, 2023

Hotel KPI or Hotel Key Performance Indicator is the value that can be measured and which lets you set a standard to measure the success rate of your hotel business as to how is it faring in the market. KPI in hospitality industry is also used to find out if or not you are on the right track to meet the targets set. Similar to any other business, even hotel businesses have a group of Key Performance Indicators which help the decision makers to evaluate how their hotel’s performance.

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Hotelogix

OCTOBER 15, 2023

I was a sportsperson during my school and college days who played table tennis competitively. Today, as I lead my life as an entrepreneur, I see a strong correlation between sports and the corporate world. I frequently come across situations where I can easily tie it back to my table tennis days. I had represented the city of Nagpur in table tennis and at my best, I participated in the state level competitions.

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Hotelogix

OCTOBER 18, 2023

As the hospitality industry becomes increasingly complex, technology becomes essential in streamlining operations and automating processes. In this context, hotel management software has revolutionized the industry globally. Whether a small independent property or a hotel chain/group, hotel management software has empowered hoteliers to efficiently manage their end-to-end operations and improve their overall service quality.

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Hotelogix

OCTOBER 18, 2023

In today's world, the hospitality industry is fiercely competitive and constantly changing. To maintain a competitive edge, as a hotel group owner, you must continually seek innovative ways to enhance performance and operations. One crucial aspect determining your success is your ability to efficiently manage daily operations across multiple properties in different areas from a central office.

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Hotelogix

OCTOBER 18, 2023

Staying ahead in the rapidly evolving hospitality industry requires embracing technological advancements that enhance guest experiences and streamline operations. One such innovation is the Hotel POS (Point of Sale) system, a robust solution that has revolutionized how you manage your services, transactions, and overall guest satisfaction.  In this blog, we will delve into the intricacies of hotel POS systems, exploring their benefits, features, types, selection criteria, implementation str

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Hotelogix

OCTOBER 18, 2023

For any accommodation business to run smoothly, hotel inventory management has to be effective. Its significance not only lies in ensuring your hotel's profitability but also in its potential to optimize revenue generation.  👉When your hotel inventory management functions right, you lay the groundwork for sustained financial growth.

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Hotelogix

OCTOBER 18, 2023

So, how much does it cost to acquire a booking at your hotel? At first, this seems to be a straightforward metric. However, it's much more complicated than that, so understanding what GAC is and how to calculate Guest Acquisition Cost (GAC) correctly is crucial. Why? Because diverse guests arrive with varying acquisition expenses, and these costs are spread across various departments, which makes calculating the accurate cost quite intricate.

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Hotelogix

OCTOBER 18, 2023

A hotel reservation system is far more than a booking tool. It's a comprehensive solution that empowers your hotel to optimize operations, deliver exceptional guest experiences, and thrive in a competitive industry.  As technology continues to reshape the hospitality landscape, the importance of an effective reservation system cannot be overstated—it's the key to unlocking efficiency and excellence in modern hotel management.

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Hotelogix

OCTOBER 19, 2023

Managing daily hotel operations is undoubtedly a complex and stressful task. However, with the right technology, hoteliers can handle it easily and efficiently. Oh yes. You are right. We are talking about the Hotel Property Management System, also called the Hotel PMS System. It is THE MOST critical piece of hospitality technology solution that automates daily operations, saves time, reduces errors, and improves staff productivity.

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Hotelogix

OCTOBER 19, 2023

As with any other industry, conducting a competitive set analysis is crucial in the hospitality industry. This involves comprehending and assessing the products and services offered by your competitors to compare them with your own offerings. By doing so, you can make informed strategic decisions. To get a clear picture of your hotel compset analysis, you need to start with the following steps: Define your goals for competition, such as attracting more guests or increasing prices for greater rev

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Hotelogix

OCTOBER 19, 2023

Hotels welcome a multitude of guests every season. Not every guest is the same. That's why segmenting guests into various categories is an instrumental approach to understanding them better. Such categorization helps in defining guest personas that further assist hotels in better marketing. Understanding Hotel Guest Personas A guest persona is created using insights from data related to guests.

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Hotelogix

OCTOBER 12, 2023

Those who know me well may nod and smile in agreement, but for those uninitiated – I am a diehardcricket lover, not unlike my fellow Indians in millions! I am passionate about sports in general, but when it comes to cricket, it’s an emotion.India’s 1983 World Cup victory and Kapil Dev’s Heroic captainship.

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Hotelogix

SEPTEMBER 13, 2023

The post Benefits of centralised control over hotel group operations and role of a multi-property management system appeared first on Hotelogix.

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