Under Control: How Automation Increases Hospitality at Portside Pier

3 Min Read By MRM Staff

Operating a 40,000-square-foot San Diego bayfront destination offering four distinct concepts with 1,100 seats is no easy task, but one thing enables the management to focus on hospitality: automation.The Brigantine, Inc., owners of Portside Pier turned to technologies powered by Control4 so most of the building runs automatically every day, including the lights, climate controls, outdoor firepits, audio system, video displays and even the security system and surveillance cameras.

According to AV-ators President Jared Magoon, who designed and integrated the Control4 automation system, “besides the cooking and direct customer service, the whole building can essentially run on autopilot.”

Modern Restaurant Management (MRM) magazine wanted to learn more and reached out to Magoon.

How is automation integrated into Portside Pier and what was the thought process being the decision?Almost every aspect of the building is automated by a Control4 system. Each day is predicated on disarming…