Sat.Apr 29, 2023 - Fri.May 05, 2023

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How Generative AI is transforming travel marketing

eHotelier

Here is a closer look at how generative AI will impact travel marketing along with examples of its potential applications in hotels, destinations, restaurants, cruise companies and airlines.

Marketing 305
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Sustainability in the hospitality industry and the most in-demand jobs

EHL Insights

As the world becomes more environmentally conscious, the hospitality and tourism industry is no exception. Sustainability in the hospitality industry is becoming increasingly important, and EHL Passugg recognizes this movement by offering a Sustainable Management major. Swiss Professional Degree graduates with this specialization have a wealth of career opportunities available to them.

Blog 98
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Single employees in the hotel industry

eHotelier

The hospitality workforce is increasingly home to single childless workers. The time has come to address their needs, prompting organisations to create more supportive environments for employees, whilst also boosting hotel outcomes.

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Rixos debuts in Montenegro

Boutique Hotel News

Montenegro: The all-inclusive resort brand Rixos Hotels has debuted in Montenegro with the opening of The Heritage Grand Perast. A UNESCO World Heritage Site, The Heritage Grand Perast has been fully renovated over the last two years and reopened last month. The hotel is housed in an 18th century palace and is comprised of four buildings – Smekja, Jadran, Grado, and Teodo, overlooking the Bay of Kotor.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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MasterChef Australia to air on Sunday

Hospitality Magazine

Network 10 has confirmed series 15 of MasterChef Australia will air on Sunday this week. The network postponed the 1 May premiere after news broke Jock Zonfrillo had sadly passed away on Monday. MasterChef Australia posted a statement on social media yesterday that reads: “with the full support of Jock Zonfrillo’s family, MasterChef Australia will air at 7.30pm on Sunday 7 May. “ MasterChef Australia Judge Jock Zonfrillo took great pride in challenging and coaching the contesta

Magazine 244

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Why prioritizing employee development has the best ROI for owners too

eHotelier

It is a fact that hotels that looked after their staff as best they could during Covid are having the least trouble getting staff back and finding new hires. People talk and they know who to work for and who to stay away from.

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Restaurants Under Attack from Cybercriminals: How to Protect Your Business

Modern Restaurant Management

As the restaurant industry becomes more reliant on technology, the risk of cyber attacks is rising. Cybercriminals are increasingly targeting restaurants, seeking to steal sensitive customer data and disrupt business operations. One study found that in 2016, the food and beverage industry accounted for ten percent of all data breaches. While many restaurant owners may not think they need to worry about cyber attacks, the reality is that no business is immune.

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Sustainability tips and eco inspiration

Hospitality Magazine

Whether it’s in the kitchen or behind the bar, reducing a venue’s environmental footprint is front of mind for many hospitality workers. While it’s not easy to know where to start, there’s no better place to look than to the people who have built their businesses on doing their bit for the environment. Hospitality speaks to Dennis Yong from Parcs, Jo Barrett from Little Pickett and Luke Whearty from Byrdi about taking a multipronged approach to sustainability from utilising food scraps and

Workshop 245
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Visualizing new ways to protect sharks with data and analytics

SAS

Where do hammerhead sharks go at night? And perhaps more importantly, why? Research Scientist and Professor Alex Hearn of the Galapagos Science Center hoped that a team of SAS analytics volunteers would be able to answer that by analyzing data he has collected over nearly two decades. The project is [.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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The Mille Club: the upside of crossing four digits in rate

eHotelier

Knowing how far to throttle up rate is still a bit of an art form but in 2023 there is a plethora of revenue management and business intelligence tools that can help you to accurately forecast where this upper limit will be.

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Moms First: US Restaurants Can Level Up their Game with Payments this Mother’s Day

Modern Restaurant Management

In 2023, it is estimated that 87 million Americans will dine out on Mother’s Day. This is great news for restaurants, but they should also be prepared for an influx of customers coming with their most special guests, and expecting nothing but a prime customer experience that will pamper their mothers. In this article, we’ll look at how payments technology has evolved over the last few years and became an important ally for restaurants that want to level up their customer experience a

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Thank God, Veggie Burgers With Actual Vegetables Are Making a Comeback

EATER

This veggie burger is made with mushrooms, sweet potatoes, carrots, farro, and quinoa. | Shake Shack After the rise of fake meat, Shake Shack’s new mushroom-and-quinoa patty suggests a return to good old veggie burgers With the rise of Impossible and Beyond burgers, the veggie burger has been in a bit of an existential crisis on American menus lately, as restaurants (and fast food chains in particular) quickly — and, for some, controversially — adopted the new products.

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Easy Ways to Spruce Up Your Hotel’s Website

Revfine

Have you ever seen a great deal online and hesitated once you reached the seller’s website? Most of us spend a lot of time on the Internet, and we develop a sense of which websites are legitimate and which aren’t. Most people are reluctant to spend their money on a website that looks old and The post Easy Ways to Spruce Up Your Hotel’s Website appeared first on Revfine.com.

Marketing 111
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Scott McArdle appointed General Manager at Alaia Belize Autograph Collection in Ambergris

eHotelier

Alaia Belize Autograph Collection, one of the largest waterfront resorts on the principal island of Belize, announced seasoned professional Scott McArdle as its new general manager. In his new role, McArdle will be responsible for daily operations at the hotel to assure optimum performance, guest satisfaction, and that the property upholds the high-quality standards of the Marriott brand.

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Must Start Somewhere: Sourcing the Next Big Ideas in Lodging Tech

Lodging Magazine

Ambitious entrepreneurs in lodging technology innovation are motivated by a passion to improve the industry, companies, people, and maybe even the world. Driven by a desire to succeed, they work tirelessly to secure the funding, backing, and press necessary to transform their fledgling idea into a thriving business operation. But how do these ideas start?

Magazine 111
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How SAS helps Galapagos researchers learn more about phytoplankton populations

SAS

Sometimes the smallest creatures can have the biggest impact. Think, for example, of how often you hear about people’s gut microbiomes and their outsized impact on overall health. Now zoom out to a much larger ecosystem and you'll have an idea of what a team of SAS analytics volunteers was [.

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WTTC: U.S. travel & tourism to reach record high this year

Hotel Business

The World Travel & Tourism Council ’s (WTTC) 2023 Economic Impact Research (EIR) has revealed that the U.S. travel & tourism sector is forecast to exceed the 2019 peak this year. The sector is set to contribute $2.24 trillion to the U.S. economy this year, surpassing the 2019 pre-pandemic high of $2.17 trillion. WTTC is also forecasting that the sector will create more than 1.2 million jobs this year, recovering almost all of the jobs lost due to the COVID-19 pandemic to reach 17.4 milli

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Utilizing Technology: Improve Customer Experience and Increase Points of Profit in Your Restaurant Business

Speaker: Hillary Holmes - SpotOn Operator in Residence; Troy Hooper - CEO, Kiwi Restaurant Partners; Jason Berkowitz - Founder and CEO of ARROW UP Training

Running a restaurant is hard work, so it can be discouraging when you see how little of that work shows up in your bottom line. The most efficient way to improve your restaurant's profit margins is to implement flexible technology. Hard work can’t cut the fees from third-party delivery apps or get orders in and out of the kitchen faster, but technology can!

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How to make salespeople in hotels more productive

eHotelier

The general manager must remove three significant obstacles that make it difficult for hotel salespeople to sell.

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The Power of Personalization

Lodging Magazine

According to a 2021 McKinsey & Company report, companies who excel at personalization generate 40 percent more revenue from those activities than companies who are merely average in that key area. The hospitality experience is particularly suited to customization, and hoteliers can certainly benefit from excelling in catering to guests’ individual preferences.

Catering 111
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Tanara’s So Creative

EATER

Tanara Mallory’s videos have garnered millions of views. TikTok star Tanara Mallory knows grotesque viral food videos are a joke. Luckily, she’s writing the punch lines. There’s no shortage of out-there cooking videos on the internet: Just scrolling through TikTok you can find recipes that range from the inedible to the plain baffling. Thankfully, though, there’s now a voice of humorous reason to help us make sense of it all: Tanara Mallory.

Magazine 108
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10 Smart Hotel Cost Control Ideas to Save Money

Xotels

Inflation, labour issues, and rising cost to meet the needs of an increasingly tech-savvy and sophisticated guest journey. Is there anything more pressing on the minds of hoteliers, preventing them from having sleepless nights thinking about how to bring down their hotel`s cost and keep their business afloat? With an ever-increasing amount of cost-associated challenges in our industry, this topic couldn’t have been addressed at a better time.

Article 108
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2 Retail Sectors That Are Completely Changing the Game: FMCG & Q-Commerce

Speaker: Joe Heather, Deliverect GM (UK&I)

Fast-Moving Consumer Goods (FMCG) and Quick Commerce (Q-commerce) are two vibrant sectors that have undergone significant transformations with the advancements in digital technology. With growing internet penetration and the proliferation of smartphones, consumers' purchasing habits have unsurprisingly evolved. They now demand quick, convenient, and seamless shopping experiences, which both FMCG and Q-commerce sectors strive to provide.

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The Benson Hotel and Faculty Club Opens in Colorado

Hospitality Net

The Benson Hotel and Faculty Club, a new boutique hotel, has opened as the hospitality center for the nationally recognized University of Colorado Anschutz Medical Campus in Aurora. Long considered the gateway to the Rockies, Aurora has evolved into Colorado’s biotech hub and a health and life sciences research center. The Benson Hotel, a Preferred Hotel & Resorts member, lies conveniently between downtown Denver and Denver International Airport.

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Hilton Reports Q1 2023 Financial Results

Lodging Magazine

MCLEAN, Virginia—Hilton Worldwide Holdings Inc. reported its first quarter 2023 financial results. Metrics from the results include: The post Hilton Reports Q1 2023 Financial Results appeared first on LODGING Magazine.

Magazine 107
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The future of work and staffing

Hotel Business

By Moneesh Arora C-Suite leaders from across the industry joined Unifocus for an executive roundtable discussion alongside last month’s AAHOACON conference in Los Angeles to discuss the single challenge most prominent on the minds of owners, franchisees and hotel brands: The cost and availability of labor, and finding new ways to staff hotels creatively.

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You may never eat inside a fast food restaurant again

EATER

A growing number of fast food chains are experimenting with seatless locations with only takeout or drive-thru options. | Getty Images/iStockphoto As diners increasingly turn to delivery, the future of fast food may be one with no human interaction at all. There was a time when your local McDonald’s was the ideal spot for a 6-year-old’s birthday party.

Book 104
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Preventing Employee Burnout in Restaurants & Hospitality: An Integrated Approach

Speaker: Lissa Bowen - Chief People + Culture Officer, Full Course Executive Director, Full Course Foundation

Employee burnout is a pervasive issue in the fast-paced and demanding restaurant industry, resulting in decreased productivity, high turnover rates, and compromised mental well-being. Effectively addressing this challenge requires a comprehensive approach that combines conventional management techniques, insights from neuroscience, and stress management strategies.